Service Co-ordinator

Coordinate service bookings for earthmoving equipment and become the key link between customers & the workshop

• Customer-facing scheduling role coordinating between clients and the workshop
• Genuine career growth into other areas of the business
• Coordinate bookings & scheduling for earthmoving equipment maintenance & repairs

About the Role

This is a permanent, Monday to Friday role (7:30am - 4:00pm) where no two days are the same. As the key point of contact between customers, the Service Supervisor and the workshop team, you'll be responsible for booking in earthmoving equipment for maintenance and repairs, coordinating scheduling, and keeping work flowing efficiently through the workshop.

This is a customer service and scheduling role - not a technical one - so no mechanical background is required. Full training will be provided on all systems and processes.

What You'll Be Doing

• Serving as the first point of contact for customers booking maintenance and repair appointments
• Liaising with the Service supervisor and technicians to coordinate scheduling and workflow
• Managing a busy, shifting workload with competing priorities throughout the day
• Using phone and computer-based systems to manage bookings, records and customer communications
• Following up with customers and keeping them updated throughout the service process

What We're Looking For

• A strong customer service background - experience in the automotive, dealership or equipment industry is highly regarded
• Excellent verbal and written communication skills
• Highly organised with the ability to adapt in a fast-paced environment
• Comfortable working with phone and computer-based systems daily
• Reliable, punctual and a genuine team player

What's On Offer

• Permanent role from day one - $90,000 to $95,000 + super (dependent on experience)
• Monday to Friday, 7:30am - 4:00pm - no weekends
• Phone and laptop provided
• Full training on systems and processes - no prior industry-specific experience required
• Genuine career progression pathways into other areas of the business, including marketing and IT
• A team known for its strong culture, where everyone pitches in and looks out for each other
• Regular company-wide updates from senior leadership
• Novated lease options, additional leave purchase, and a loyalty discount program

Ready to Apply?

If you're looking for a role where you can build a long-term career in a stable, well-respected organisation, we'd love to hear from you. Apply now with your updated resume or call Olivia Platt on 0477 455 399.

Josh Little-Jones | jlittlejones@marble.com.au | 02 8116 2200

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To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.