Service Coordinator

Join a leading fire protection company as a Service Coordinator | Fast-paced role with strong team culture | career growth.

• Multiple positions on offer (mid to large scale contractors)
• Office locations in the Eastern Suburbs & Western Sydney
• Exciting opportunities with established and rapidly growing companies

The Company
Well-established Fire Protection business with a strong name in the industry. Strong pipeline of work, long-term clients, and a specialist team to lean on.

Looking to bring in two solid Service Coordinators to support the day-to-day running of their service division.

The Role
This is a role where you're right in the middle of everything from managing incoming jobs, scheduling technicians, and keeping both clients and field staff aligned.

It's busy and fast-paced but if you're organised, and like being across multiple moving parts, you'll enjoy it.

What You'll Be Doing

• Managing incoming service requests via phone and email
• Logging jobs and minor works into the system
• Scheduling and dispatching technicians efficiently
• Adjusting service runs to improve productivity and reduce downtime
• Keeping service records, reports, and documentation up to date
• Chasing overdue works and making sure nothing slips through the cracks
• Supporting invoicing, purchase orders, and general admin
• Liaising closely with technicians to support them out in the field
• Working with internal teams to resolve issues and improve processes

What They're Looking For

• Experience in a Service Coordinator / Scheduler role (ideally within fire, HVAC, electrical or similar)
• Strong admin background in a fast-paced service environment
• Someone who can prioritise, stay organised, and handle pressure
• Confident communicator (both with clients and technicians)
• High attention to detail and accurate data entry
• Solid systems skills (any service-based software experience is a plus)

Why It's Worth a Look

• Well-run business with strong systems and structure in place
• Busy role with plenty of variety
• Supportive team environment where everyone pulls their weight
• Strong pipeline of work and long-term opportunity

Apply
If this sounds like something you'd be open to, apply now or reach out for a confidential chat.

In the past 5 years we have been extremely humbled to have placed over 14,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Ryan Nigro | rnigro@marble.com.au | 0409 507 410

By submitting your CV you agree to have read: marble.com.au/privacy

To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.