Service Supervisor

Step off the tools into a senior role with a leading OEM in Traralgon, overseeing workshop quality, efficiency, and smooth operations.

• Join a well-known and reputable earthmoving OEM at their Traralgon workshop
• Manage a team of workshop techs ensuring quality, safety and client satisfaction
• Salary based and includes a phone, laptop and credit card

The opportunity and why apply

• Join a large reputable and well-established OEM in mining and construction.
• Permanent role with full job security
• Work in a diverse leadership role that spans workshop, some field service, and customer management
• Join a well-connected culture that has regular social events as a team
• Great opportunity to lead, coach, and develop a team of skilled technicians and contractors
• Salary role which includes a phone, laptop and credit card for expenses.

The company

With a global network across the mining, civil and forestry sectors, this well-known and reputable OEM is at the forefront of the industry and technology in their field. The Traralgon branch offers the following benefits;-

• A large clean modern workshop facility with excellent tooling and availability for spare parts
• Both workshop and field service technicians operating out of the branch
• Excellent opportunity for career progression, across various aspects of the business and states

The role

Reporting to the branch manager on the crew you will oversee a team of experienced OEM fitters that have a world of knowledge on the equipment. With a wide range of support to get you going and confident with your duties, you'll enjoy the following tasks;-

• Training and supporting a team of 6-12 workshop technicians.
• Working on branch budgeting and improving productivity to ensure the branch operates smoothly.
• Helping customers with questions, queries or complaints.

Your value and experience

You will have come from a diesel mechanical background, ideally qualified on mobile plant equipment. Previous experience working in a leadership role is also necessary to excel in this role. You will also have;-

• Customer service skills (handling complaints, communicating pricing, resolving disputes)
• Excellent computer skills (Outlook, Word, Excel, PowerPoint etc.)
• Safety stands as a priority
• Leadership and team management experience (coaching, supervising, performance monitoring)
• Strong communication and presentation skills

Don't miss out on this standout opportunity to move your career forward with a highly regarded and established OEM. Applications are being reviewed and interviewed to move forward to branch interviews.

Apply now or call Olivia Platt on 0477 455 399 for a confidential conversation. Full details on the role and company are available in a detailed position pack, available on request or during shortlist.

Know someone who might be perfect for this role? Refer a mate - we're hiring for multiple roles!

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Olivia Platt | oplatt@marble.com.au | 02 8116 2260 | 0477 455 399

By submitting your CV you agree to have read: marble.com.au/privacy

To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.