Prestart Consultant

Guide clients through selections, variations and documentation, delivering a seamless pre-construction experience from contract to site start

• Join a thriving residential home builder with a strong reputation
• Lead clients through an exciting and rewarding home-building journey
• Full-Time, permanent position with a supportive culture, & genuine career growth

Prestart Consultant | Residential Home Builders

About the Role

An exciting opportunity is available for an experienced Prestart Consultant to join a leading residential builder. Working as part of the pre-construction team, you will guide clients through the prestart process, helping them personalise their homes while ensuring all selections, variations, contracts, and documentation are accurately prepared for construction.

This is a client-facing role that combines customer service, administration, and technical coordination. You will work closely with drafting, estimating, scheduling, construction, and sales teams to ensure a smooth transition from contract signing through to site commencement.

Key Responsibilities

• Manage clients throughout the prestart phase, providing an outstanding customer experience.
• Facilitate prestart appointments and guide clients through product selections, upgrades, and design choices.
• Prepare and process variations, upgrades, and pricing amendments.
• Prepare addenda and contract amendments where required.
• Review building contracts and supporting documentation to ensure accuracy and completeness.
• Assist with contract signing appointments and explain variations, inclusions, and building documentation to clients.
• Liaise with drafting, estimating, scheduling, and construction teams to ensure all project information is accurate and up to date.
• Coordinate documentation required for building approvals and construction commencement.
• Ensure all client selections, colour choices, and variations are entered accurately into company systems.
• Manage multiple building files while meeting deadlines and maintaining attention to detail.
• Respond to client enquiries throughout the pre-construction process and provide regular updates.
• Review plans and documentation to identify discrepancies, omissions, or potential issues prior to construction.
• Ensure compliance with company procedures, building regulations, and contractual requirements.

Skills & Experience

• Previous experience as a Prestart Consultant within residential construction.
• Strong understanding of the residential building process from sales through to construction.
• Experience preparing variations, addenda, contract amendments, and pre-construction documentation.
• Knowledge of residential building contracts and construction terminology.
• Strong administrative and organisational skills with a high level of accuracy.
• Excellent communication and customer service abilities.
• Ability to manage multiple clients and deadlines simultaneously.
• Experience using residential construction software and CRM systems.
• Strong attention to detail and problem-solving capabilities.

What's on Offer

• Join a respected residential builder with a strong pipeline of work.
• Opportunity to play a key role in the client journey and overall customer experience.
• Supportive team environment with ongoing professional development opportunities.
• Long-term career growth within a stable and growing business.
• Work closely with experienced professionals across sales, drafting, estimating, and construction.

This role is ideal for a driven Prestart Consultant who enjoys both the client-facing and administrative aspects of residential construction and takes pride in delivering a seamless pre-construction experience.

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Hayley Clark | hclark@marble.com.au | 0491 952 528

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To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.