WA Branch Manager

A well-established national services contractor is seeking an experienced Branch Manager to lead and grow its Perth operations.

• Senior leadership role with genuine influence over business growth
• Opportunity to shape and expand a well-established WA operation
• Support from a national leadership team with local autonomy

The Opportunity

This is a hands-on leadership role with a strong business development focus, responsible for expanding the local client base while ensuring safe, profitable, and high-quality service delivery.

You will take ownership of branch performance, combining operational leadership with proactive market engagement, client development, and strategic growth initiatives.

Key Responsibilities

• Full accountability for WA branch performance, including revenue growth, profitability, safety, and service delivery

• Actively drive new business development, identifying opportunities, sourcing new clients, and converting work

• Build and maintain strong, long-term relationships with key clients, consultants, and industry stakeholders

• Develop and execute a 12-month growth plan with regular performance reviews

• Lead and manage service delivery teams to ensure work is completed safely, on time, and within budget

• Oversee project and service workflows, resourcing, and forward planning

• Review and approve quotations, ensuring pricing aligns with margin and growth targets

• Maintain strong financial controls including labour forecasting, cost management, invoicing, and debt collection

• Lead, mentor, and develop staff to build a high-performing, commercially aware team

• Ensure compliance with WHS, QA, and company policies across all operations

Key Performance Indicators

• New business acquisition and revenue growth aligned to Perth market strategy

• Development and execution of a measurable 12-month growth plan

• Strong client retention and repeat business

• ≥95% of projects completed on time and within budget

• Service backlog maintained within agreed timeframes

• Accurate and timely monthly financial and operational reporting

• Effective labour forecasting and resource utilisation

About You

• Proven experience as a Branch Manager, Operations Manager, or Senior Service Manager

• Demonstrated success in business development and client growth within technical services

• Strong commercial acumen with the ability to price work, manage margins, and assess risk

• Confident, visible leader who can influence teams and clients alike

• Strong communicator with a professional, relationship-driven approach

• Decisive, organised, and proactive in identifying opportunities

Skills & Experience

• Minimum 5 years' experience in a senior operational or branch management role

• Background in electrical, security, communications, or building services environments

• Solid understanding of service-based contracting models

• Relevant WA industry licences highly regarded (Electrical / Security / Comms)

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Fergus Killeen | fkilleen@marble.com.au | 08 6144 2200 | 0400 004 578

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