Industry
Infrastructure & Mining
6-9 month contract, global mining OEM in Virginia. Dynamic and busy role that will orientate around workshop admin, coordination, parts and warranty.
- Join a close-knit experienced support team with a well connect team culture
- Hit the ground running with a highly organised and process driven department
- Flexible work arrangements with 2 days per week from home & flexible hours
The company
Join a reputable and highly regarded global Original Equipment Manufacturer at their workshop facility in Virginia, North Brisbane. Move your career forward with a business that supplies machinery & services to mining and construction projects throughout Australia & APAC.
- Large modern workshop facility with modern offices
- Join a highly experienced service department with an excellent team culture
- Opportunity to join a company that support working from home 2 days a week (after being trained up)
- Flexible working hours and the ability to start at 7am, 8am or 9am (after being trained up)
Hours and roster
You will enjoy a wide range of flexibility in this role and working in a fully supportive team that works together to ensure the work is complete to a high level.
- 38 hours per week (enjoy flexible start times between 7am/9am)
- Monday to Friday
- Work from home 2 days per week
The role
Reporting into the Service Administration Manager you'll enjoy working closely with a team of 4-6 service professionals in QLD. Duties will include;-
- Providing a high level of customer service to existing and new customers
- Liaising with accounts receivable and finance on customer credit issues
- Expediting outstanding purchase orders
- General data entry and invoicing
- Booking medicals and site inductions
- Provide administrative support to the CSC
- Recording safety KPI information
- Coordination and submission of warranty claims as per the companies policies
- Send warranty acceptance and rejection documents
- Processing of repairs and maintenance jobs
- Creating dispatch and returns documents
Your value
You will come from a workshop or heavy industry administration background and have previous experience working in a similar role with similar duties as outlined. Other attributes and skills include;-
Essential
- High level of computer skills and proficient with Microsoft Excel
- Be able to work under pressure and enjoy working to deadlines
- Highly organised, process driven and with excellent attention to detail
- Strong people skills and relationship building qualities
- Ability to multitask and work on a number of projects and tasks at once
- Team player and the ability to take responsibility and work unsupervised
Desirable (not essential)
- Previous experience in a service advisor or similar role
- Previous experience working with warranty claims
- Aurora ERP experience or experience with Maximo
The opportunity
This is a standout opportunity to further your skills and experience with a world-renowned OEM. Along with excellent leading training and development opportunities you will enjoy; -
- Working with a highly supportive and experienced team
- Work in an environment where you'll collaborate with the team in the workshop and at the head office in Milton Green
- Joining a world class company with a wide range of company benefits including fitness passports
- Moving your experience forward with a company that supports growth and development
- Working with excellent system and processes already in place
- Parking available at the workshop
- 6-9 month contract via Marble (with strong potential for extensions)
On going contract through Marble with an expectation of a 6-9 months term (with likely extensions and potential permanency with the business).
This is a great opportunity to secure an immediate start with a highly regarded global mining OEM who will support and develop your skills
Apply now for more information or call Josh Little-Jones on 0420 462 066 for a confidential conversation.
Josh Little-Jones | jlittlejones@marble.com.au | 0420 462 066
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To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.
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