The Account Manager is responsible for managing and growing client relationships within our fire protection service portfolio.

• Join a leading commercial fire company
• Manage and grow client relationships
• Prior experience working within the fire space is essential

Account Manager - Fire Protection Services

We are seeking a proactive and customer-focused Account Manager to join our fire division. In this role, you will manage a portfolio of clients, ensure they remain compliant with fire safety regulations, and identify opportunities to expand the services we provide.

This is an excellent opportunity for someone who understands the fire industry and enjoys building strong client relationships.

Why Join Us?

• Established, reputable fire protection company

• Supportive team culture and ongoing development

• Competitive salary

• Career progression opportunities

Key Responsibilities

• Act as the primary contact for a portfolio of commercial and industrial clients

• Build and maintain strong relationships with clients through regular communication and site visits

• Prepare quotes, proposals, and service renewals

• Identify opportunities to grow accounts across fire protection services (alarms, sprinklers, extinguishers, suppression systems, emergency lighting, etc.)

• Coordinate with technicians, dispatch, and project teams to deliver timely inspections, testing, and repairs

• Ensure clients remain compliant with relevant standards (NFPA, AS1851, AHJ requirements, or local fire codes)

• Maintain accurate CRM records, reports, and service documentation

What We're Looking For

• Previous experience in fire protection, building services, safety systems, or facility management

• Coming from a fire background "on the tools" (e.g., technician, sprinkler fitter, extinguisher tech, alarms tech) is highly advantageous

• Strong account management or customer service experience

• Excellent communication, negotiation, and problem-solving skills

• Ability to manage multiple tasks and work in a fast-paced environment

• Valid driver's license and willingness to attend client sites

To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.