Client Liaison Officer – Residential Construction

Award Winning Project Home Builder | Client Liaison Officer Office Based in Parramatta Immediate Start or January 2026

• Project Home Builder | Client Liaison Officer
• Office Based in Parramatta
• Award Winning Builder

My client is a leading, multi-award-winning builder who is expanding their Client Liaison team and they are seeking a polished and proactive Client Liaison Officer to join their Parramatta office.

This role offers stability, career development, and the chance to work with a supportive and energetic team, just a short walk from Parramatta Station.

About the Role

As the Client Liaison Officer, you will guide clients through each stage of their build, ensuring a positive experience from contract to handover. You'll collaborate with internal departments, councils, and certifiers, helping clients navigate the process with confidence. They have a strong focus on selling house and land packages as well as knock down re-builds

Their homes range from single storey and double storey homes, mini homes (granny flats), dual living and split level. They have won a multitude of awards for their homes for NSW & Hunter Region.

While not a dedicated permits role, experience with the NSW Planning Portal or residential approvals is highly regarded. They offer a great team and work culture!

What's on Offer:

• Negotiable salary (dependent on experience).
• Full-time, in-office role in Parramatta.
• Flexible start times and fantastic work culture!
• Work with an established, award-winning residential builder.
• Can hire immediately or open to January 2026 start date.

Key Responsibilities:

• Be the primary point of contact for clients throughout the build process.
• Liaise with councils, certifiers, and internal teams.
• Assist with documentation, approvals, and planning portal tasks when required.
• Deliver exceptional customer service and manage client expectations.

What you need:

• Experience in residential construction or client liaison roles.
• Confident communicator with strong customer service skills.
• Professional, well-presented and proactive.
• Familiarity with the NSW Planning Portal (preferred).

Ellen Sutton | esutton@marble.com.au | 02 8116 2200 | 0475 931 731

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