Ruby Willoughby

Business Manager

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Customer Relationship Coordinator (CRC)

Industry

Home Building

Salary/Rate

AU$75000 - AU$85000 per annum

Location

QLD

Type

Full Time

Join a leading builder in a key pre-construction role-career growth, great culture, and long-term stability await!

  • Join a long-standing, reputable residential builder with strong QLD presence
  • Be part of a supportive, close-knit team with real career growth opportunities
  • Full-time role managing end-to-end pre-construction processes

Join one of Australia's longest-standing and most respected residential home builders, known for their innovative designs, quality craftsmanship, and commitment to customer satisfaction. With a strong footprint in Queensland and decades of experience nationally, this company offers long-term career stability, a supportive culture, and the chance to work alongside some of the best in the industry.

Due to continued growth, an opportunity has arisen for an experienced Customer Relationship Coordinator (Pre-Site) to join the team and support the delivery of high-quality documentation and service across the contract-to-site workflow.

???? Your Day-to-Day Responsibilities (but not limited to):

  • Preparing and raising Queensland HIA Contracts
  • Completing colour selection paperwork for investor clients
  • Liaising with internal teams, Agents, and Private Certifiers
  • Obtaining key documents such as Soil Reports, Contour Surveys, Pre-Site Reports, and Planning Assessments
  • Issuing files to Drafting for Contract and Working Drawings
  • Coordinating the acquisition of Energy Efficiency Ratings and Engineering Designs (Foundation & Structural)

???? What We're Looking For

  • Previous experience in a similar pre-construction or construction administration role is mandatory
  • Strong understanding of QLD residential building regulations and processes
  • High attention to detail and ability to manage complex documentation
  • Excellent communication and stakeholder management skills
  • Ability to prioritise tasks and work both independently and within a team

???? What's In It For You:

  • Long-term job security with a reputable, national builder
  • A supportive and collaborative team environment
  • Career development and internal progression opportunities
  • Competitive salary package based on experience
  • Free parking on-site, office central to motorway
  • 1 WFH day per week

This is a fantastic opportunity to step into a key role within a well-established builder that genuinely values its people.

If you're passionate about delivering a smooth and accurate pre-construction process and want to be part of a team that supports career growth and work-life balance, we'd love to hear from you.

Apply now and take the next step in your construction administration career with an industry leader ⭐⭐⭐⭐⭐

In the past 5 years we have been extremely humbled to have placed over 14,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Ruby Willoughby | rwilloughby@marble.com.au | 07 3183 2200

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